What is your role and how did you end up here at Tolpagorni?
I have been working as a Solutions Manager here at Tolpagorni for the past 7 months, before that I was working in Norway for 12 years as a buyer and a store manager.
But I felt like I wanted to do something new, I just wasn’t sure what exactly. A friend of mine, who worked extra on Tolpagorni during her studies, suggested that I should apply for a job here. She told me Tolpagorni was working with something really interesting and new, so I applied! It was truly interesting because I had never worked with product management before, but I knew I wanted to work with marketing because I find it very intriguing. So that’s how I ended up in the marketing team at Tolpagorni!
What kind of relationship do you have with Product Managers?
At Tolpagorni, I am building long-term relationships with the Product Managers based both on communication send outs and physical meetings during our trainings and conferences. My role is to assist them and find the best solutions that will help the product managers to grow professionally.What do you think is the most important part in sustaining a good relationship with your customers and when creating a good offer for them?
This is a tricky one, because there are so many things playing a part in a good customer relationship. But I think the most important part is to show that you are there for them a 100%, at all times and that you are there to help them the best way you can. Since there are so many different companies with different needs I also think it is important to always follow up and be engaged in what they are doing. Really listening is also crucial to understand how you can help your customer which in turn makes it easier to offer customized services.If you had a chance to deep dive into a new or unexplored subject in product management, what would you focus on?
Right now I am very interested in strategies for collaboration in ecosystem networks, which is the theme for our fall conference this year. It’s really a subject I want to learn more about, especially since it’s such an unexplored part of product management. For example I really want to understand how you can collaborate or how to keep a good partnership, what are the secrets behind it? Other than that I am really intrigued with Internet of Things, or IoT. It is also a subject I don’t know a lot about yet.
In general I think that is what makes product management so fantastic, how alive and dynamic it is!
What do you think the future will hold for you here at Tolpagorni?
Good question! At some point I hope to run the marketing team here at Tolpagorni. That is my ultimate goal here. I love to learn new things and to strive forward, it really makes me happy!